{"id":1460,"date":"2021-07-09T14:06:23","date_gmt":"2021-07-09T14:06:23","guid":{"rendered":"https:\/\/www.emailtechnicalsupport.us\/blog\/?p=1460"},"modified":"2022-10-18T10:23:02","modified_gmt":"2022-10-18T10:23:02","slug":"outlook-rules-not-working","status":"publish","type":"post","link":"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/","title":{"rendered":"Outlook Rules Not Working? &#8211; Try These 7 Fixes"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">No one questions why outlook is such an excellent email client, but that does not mean it\u2019s free from any flaws. Over the years, several users are reporting one such feature, \u201c<strong>Outlook Rules<\/strong>\u201d which is not working properly. So if you\u2019re wondering <\/span><strong><em>\u201cWhat are the outlook rules?\u201d. <\/em><\/strong><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">Outlooks are handy automated options that streamline inboxes and are more efficient. <\/span><span style=\"font-weight: 400;\">Outlook users, sometimes, face problems such as Outlook rules stopping working, Outlook rules not running when the message arrives, etc. In this guide, we\u2019ve mentioned some solutions that can help you fix the Outlook rules that are not working.<\/span><\/p>\n<blockquote><p><strong>Also Check:- <a target=\"_blank\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-calendar-not-syncing\/\" rel=\"noopener\">Why Outlook Calendar Not Syncing<\/a><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/#Causes_for_Outlook_Rules_Not_Working_Issue\" >Causes for Outlook Rules Not Working Issue\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/#Fixes_for_Outlook_Rules_Not_Working_Error\" >Fixes for Outlook Rules Not Working Error<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/#1_Please_Ensure_that_the_Feature_is_Enabled\" >1. Please Ensure that the Feature is Enabled<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/#2_Rules_Dont_Refer_to_a_Deleted_Folder_or_File\" >2. Rules Don\u2019t Refer to a Deleted Folder or File<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/#3_Try_DisableEnable_Cached_Exchange_Mode\" >3. Try Disable\/Enable Cached Exchange Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/#4_Rename_the_Rules\" >4. Rename the Rules<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/#5_Update_the_Outlook\" >5. Update the Outlook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/#6_Reset_The_Rules\" >6. Reset The Rules<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/#7_Use_Outlook_Repair_Utility\" >7. Use Outlook Repair Utility<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/#Fix_Outlook_Rules_Not_working_Issue_on_Mac\" >Fix Outlook Rules Not working Issue on Mac<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-rules-not-working\/#The_Last_Words\" >The Last Words<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Causes_for_Outlook_Rules_Not_Working_Issue\"><\/span><strong>Causes for Outlook Rules Not Working Issue\u00a0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">Because of some possible reasons, Outlook may not run properly. A few common reasons are listed below:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set quota for a mailbox is exceeded for your mailbox (If rules exceed more than 100)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A few settings stop Outlook from carrying out rules<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Applied rules on Outlook Client App, may not work on Outlook Web Service<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you\u2019re using @ while applying the \u2018<strong>specific words in sender\u2019s address<\/strong>\u2019 rule. It won\u2019t work!<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your POP4 or IMAP account has turned corrupt<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The set rules are configured to run on different devices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rules are disabled on your email account<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rules are not working on shared mailboxes\u00a0<\/span><\/li>\n<\/ul>\n<blockquote><p><strong>Also Check:- <a target=\"_blank\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-spam-filter-not-working\/\" rel=\"noopener\">Why Outlook Spam Filter Not Working<\/a><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Fixes_for_Outlook_Rules_Not_Working_Error\"><\/span><b>Fixes for Outlook Rules Not Working Error<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">By following these troubleshooting steps, you can implement troubleshooting the \u201cOutlook Rules Are Not Working\u201d issue:<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"1_Please_Ensure_that_the_Feature_is_Enabled\"><\/span><b>1. Please Ensure that the Feature is Enabled<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now to check this you follow these steps:<\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400;\">First Launch Outlook and navigate to the Files, followed by the Rules and Alerts section.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Go to the Rules and Alerts window, and find the checkboxes against the set rules.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Once it is enabled, select the boxes and press the Ok button and implement the changes.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"2_Rules_Dont_Refer_to_a_Deleted_Folder_or_File\"><\/span><b>2. Rules Don\u2019t Refer to a Deleted Folder or File<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also, it is seen that when some set rules are deleted, there you can face the issue \u201drules are not working\u201d.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To check them, simply navigate the Rules and Alerts dialog box and double-click on the rule &gt; if there are any deleted folders\/files, always replace them with the existing ones.<\/span><\/p>\n<blockquote><p><strong>Also Check:- <a target=\"_blank\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/how-to-recover-deleted-emails-in-outlook\/\" rel=\"noopener\">How to Recover Deleted Emails in Outlook<\/a><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"3_Try_DisableEnable_Cached_Exchange_Mode\"><\/span><b>3. Try Disable\/Enable Cached Exchange Mode<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Disabling the settings and re-enabling them helps you rule out technical glitches responsible for causing Outlook rules not to work. To do so you can do this.<\/span><\/p>\n<ol>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Launch Outlook and Go to the File<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Click on Account Settings and select Exchange account under the Email tab &amp; select \u201c<strong>Change Account<\/strong>\u201d.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400;\">From the new window, uncheck the box next to Use Cached Exchange Mode and check it again to re-enable the settings.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now Hit the Next button to save changes.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Additionally, now you can click on More Settings to explore Cached Exchange Mode settings under the Advanced tab. <\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If these rules still didn\u2019t work try the following workarounds and get rid of the annoying problem.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"4_Rename_the_Rules\"><\/span><b>4. Rename the Rules<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The lengthy name size of the rules can also be the reason that Outlook rules not working as expected. Thus, to resolve the error, you need to rename the rules. Here are the steps to follow:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First of all, open Microsoft Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the file menu, choose \u201c<strong>manage rules and alerts<\/strong>\u201d.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you see any message stating \u201c<strong>broken rule<\/strong>\u201d, then hit the \u201c<strong>Ok<\/strong>\u201d button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, put a check on the box present next to \u201c<strong>broken rule<\/strong>\u201d.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the link present under the rule description.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From here add the rule as per your requirement and then hit the OK button.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This may help you to fix the Outlook online rules not working error on your device. Although, if you are still having the problem, then proceed with the next troubleshooting step.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"5_Update_the_Outlook\"><\/span><b>5. Update the Outlook<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The outdated version of the software can also cause \u201dOutlook rules not working\u201d errors. When you upgrade the software, it adds new features and packages to fix the existing errors and bugs.\u00a0\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Here are the step-by-step guidelines for <strong><a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/how-to-update-outlook\/\">How To Update Outlook<\/a>.<\/strong><\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First of all, open Microsoft Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then go to the \u201c<strong>File<\/strong>\u201d\u00a0 section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the \u201d<strong>office account<\/strong>\u201d\u00a0 option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, click the \u201d<strong>update<\/strong>\u201d\u00a0 option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">However, a new window will appear where you have to click on the update now option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once you click the button, it will update your Outlook account to its latest version.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"6_Reset_The_Rules\"><\/span><b>6. Reset The Rules<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To fix the issue, you also need to reset the rules and test your email box for corruption. It can be done while using the <a target=\"_blank\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-com-email-settings\/\" rel=\"noopener\"><strong>IMAP settings or POP3 settings<\/strong><\/a> for your Outlook account. If you have deleted the rules already, and it is not helping you to fix this Outlook 365 rules not working error on your device, you can run the \u201d<strong>inbox repair<\/strong>\u201d\u00a0 tool. This tool will help you to repair the Outlook mailbox and fix the problem<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"7_Use_Outlook_Repair_Utility\"><\/span><b>7. Use Outlook Repair Utility<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Problems with POP3 and IMAP files can also be the reason that Outlook rules are not working. To fix the issue, you can use Outlook repair. However, this utility will also help you to recover Outlook mailbox lost data because of file corruption. And, also protect you from certain errors that may get later on your Outlook account.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Fix_Outlook_Rules_Not_working_Issue_on_Mac\"><\/span><b>Fix Outlook Rules Not working Issue on Mac<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Many users find trouble with the \u201cOutlook rules not working on mac\u201d error on their device. If you are also facing the same issue with a Mac device, then follow the below-mentioned guidelines. By following these steps you can fix the problem if Microsoft outlook rules stopped working.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Firstly, you have to click the \u201c<strong>Mail<\/strong>\u201d button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, select the folder to which you would like to apply the rule.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When the message menu appears, then click the \u201c<strong>rules<\/strong>\u201d option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit the \u201c<strong>Apply<\/strong>\u201d or \u201c<strong>Apply All<\/strong>\u201d button, and hence your problem will be resolved.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"The_Last_Words\"><\/span><b>The Last Words<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Our <a target=\"_blank\" href=\"https:\/\/www.emailtechnicalsupport.us\/microsoft-outlook-support\" rel=\"noopener\"><strong>Outlook technical experts<\/strong><\/a> have the neck-deep experience that\u2019ll help fix the root cause of \u201cOutlook rules not working\u201d on Windows or Mac devices. While discovering the issue, the experts can still fix the possible solution to give a pleasurable experience using Outlook mail services.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; No one questions why outlook is such an excellent email client, but that does not mean it\u2019s free from any flaws. Over the years, several users are reporting one such feature, \u201cOutlook Rules\u201d which is not working properly. So if you\u2019re wondering \u201cWhat are the outlook rules?\u201d. Outlooks are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1461,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[100],"tags":[878,873,881,880,875],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Fix Outlook Rules Not Working Issue? 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