{"id":1748,"date":"2021-11-05T06:56:49","date_gmt":"2021-11-05T06:56:49","guid":{"rendered":"https:\/\/www.emailtechnicalsupport.us\/blog\/?p=1748"},"modified":"2022-03-17T12:26:05","modified_gmt":"2022-03-17T12:26:05","slug":"outlook-inbox-not-updating","status":"publish","type":"post","link":"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/","title":{"rendered":"Quick Fixes Outlook Inbox Not Updating on Different Devices"},"content":{"rendered":"<p align=\"justify\">\n<p align=\"justify\"><a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-disconnected\/\"><strong>Outlook<\/strong><\/a> is an email app that is one of the most popular applications among all users. From windows to android to iOS devices, it is compatible with all. But, often, users complain about <strong>Outlook inbox not updating<\/strong> which is quite serious. As most of the work is done via mail, a user may get in trouble if not sorted on time. Therefore, we have come up with a guide that resolves this issue and also provides a solution for <strong>Outlook inbox not updating from exchange<\/strong>.<\/p>\n<p align=\"justify\">\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#Why_Is_My_Outlook_Inbox_Not_Updating\" >Why Is My Outlook Inbox Not Updating?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#How_To_Resolve_Outlook_Inbox_Not_Updating_Issue\" >How To Resolve Outlook Inbox Not Updating Issue?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#Cleaning_offline_items_in_outlook\" >Cleaning offline items in outlook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#Delete_OST_files\" >Delete OST files<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#Increase_the_inbox_refresh_rate\" >Increase the inbox refresh rate<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#What_To_Do_When_%E2%80%93\" >What To Do When &#8211;<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#1_Outlook_Inbox_Not_Updating_On_iPhone\" >1) Outlook Inbox Not Updating On iPhone<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#Update_Outlook_App_on_iPhone\" >Update Outlook App on iPhone<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#Give_permission_on_iPhone\" >Give permission on iPhone<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#2_Outlook_Inbox_Not_Updating_Android\" >2) Outlook Inbox Not Updating Android<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#Clear_Outlook_cache\" >Clear Outlook cache\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#Update_Outlook_App_on_android\" >Update Outlook App on android\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#Give_permission_on_android\" >Give permission on android\u00a0<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#How_To_Update_Outlook_Email_Inbox\" >How To Update Outlook Email Inbox?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/#Get_In_Touch_With_Experts_247\" >Get In Touch With Experts 24\/7<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 style=\"font-size: 25px;\"><span class=\"ez-toc-section\" id=\"Why_Is_My_Outlook_Inbox_Not_Updating\"><\/span><b>Why Is My Outlook Inbox Not Updating?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p align=\"justify\">The possible factors for <strong>Outlook not updating inbox automatically<\/strong> are many. Of which, we have listed causes that are visible and signify that there is an error.<\/p>\n<ul>\n<li>The OST files on your computer are either damaged or corrupted.<\/li>\n<li>Your <a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-pst-repair\/\"><strong>PST file<\/strong><\/a> may be corrupted or damaged.<\/li>\n<li>Your auto-update feature is disabled.<\/li>\n<li>The refreshing rate of your inbox is slow.<\/li>\n<li>It can be due to a lost internet connection with the Exchange server.<\/li>\n<li>There is a <a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/synchronizing-subscribed-folders\/\"><strong>synchronization issue<\/strong><\/a> between offline and online items.<\/li>\n<li>Improper or partial <a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-imap-settings\/\"><strong>Outlook settings<\/strong><\/a>.<\/li>\n<li>Or, there may be bugs in your Outlook program.<\/li>\n<\/ul>\n<p align=\"justify\">These are the most prominent reasons that users are experiencing the <strong>Outlook inbox not updating<\/strong>. Now that we are here, the issue will not last long. There are various solutions with which you can get rid of the error.<\/p>\n<h2 style=\"font-size: 25px;\"><span class=\"ez-toc-section\" id=\"How_To_Resolve_Outlook_Inbox_Not_Updating_Issue\"><\/span><b>How To Resolve Outlook Inbox Not Updating Issue?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p align=\"justify\">Before moving to the section below where separate solutions for android and iOS are given, let\u2019s go through the common solution for all devices. Here you will be able to resolve problems for <strong>Outlook inbox not updating <a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/office-365-not-installing\/\">office 365<\/a><\/strong>. You can also try restarting the device as most of the issues get resolved instantly. However, if the issue is still prevented, try the methods listed below.<\/p>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"Cleaning_offline_items_in_outlook\"><\/span><b>Cleaning offline items in outlook<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p align=\"justify\">In Outlook, there exists a \u201cCached Exchange Mode\u201d. It\u2019s a default option that assists you to carry out outlook working both online and offline. If there is a mismatch between the items of <a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x80070021\/\"><strong>MS Outlook<\/strong><\/a> and the online webmail, an error like <strong>Outlook inbox not updating from exchange<\/strong> appears. Therefore, cleaning the offline items for the cache is important.<\/p>\n<ul>\n<li>LaunchOutlook &gt;&gt; go to the folder.<\/li>\n<li>Right-click on the specified option to clean the offline items.<\/li>\n<li>A drop-down list will appear, select Properties.<\/li>\n<li>Select \u201cClear offline items.\u201d<\/li>\n<li>Click Ok to confirm.<\/li>\n<li>A warning box will pop up, click the Ok button.<\/li>\n<\/ul>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"Delete_OST_files\"><\/span><b>Delete OST files<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p align=\"justify\">In outlook, ost file maintains caches, messages, and other data. Hence, the issue of the <a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-keeps-crashing\/\"><strong>Outlook app not updating<\/strong><\/a> emails occurs. Hence, you can delete the OST files to resolve the issue.<\/p>\n<ul>\n<li>Close your Outlook account and exit.<\/li>\n<li>Head to the search bar and type \u2018run\u2019 or press keys windows+R to launch the run dialog box.<\/li>\n<li>Now, type \u201c%LOCALAPPDATA%\\Microsoft\\Outlook\\\u201d\u00a0in the dialog box and press enter.<\/li>\n<li>A window of outlook will appear. Browse and open the .ost file.<\/li>\n<li>Right-click on the OST file and select delete.<\/li>\n<\/ul>\n<p align=\"justify\">Once you have deleted the OST files, refresh and you will see that <strong>Outlook 365 showing updating inbox<\/strong>.<\/p>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"Increase_the_inbox_refresh_rate\"><\/span><b>Increase the inbox refresh rate<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p align=\"justify\"><strong>Why is my Outlook inbox not updating<\/strong>? Well, a slow refresh rate may be the culprit. Hence, tweaking the settings of the refresh rate may help you to resolve the issue.\u00a0Note that the following steps are applied only on outlook 2007 and the above version.<\/p>\n<ul>\n<li>Launch Outlook and head to the options file.<\/li>\n<li>Choose Options and then click on the Advanced tab.<\/li>\n<li>Select Send\/Receive tab.<\/li>\n<li>Scroll down and select the group section.<\/li>\n<li>From here, choose <a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-send-receive-error\/\"><strong>Send\/Receive<\/strong><\/a> Group and a window will open.<\/li>\n<li>Select All Accounts and also select from the checkboxes below:<\/li>\n<\/ul>\n<ol>\n<li>Schedule an Automatic Send\/ Receive every_Minute.<\/li>\n<\/ol>\n<ul>\n<li>Also, set the time you wish the app to update the folder.<\/li>\n<li>Close the window.<\/li>\n<\/ul>\n<h2 style=\"font-size: 25px;\"><span class=\"ez-toc-section\" id=\"What_To_Do_When_%E2%80%93\"><\/span><b>What To Do When &#8211;<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p align=\"justify\">In the section below we will discuss the solutions separately for the iOS device, android device, and other solutions applicable on both.<\/p>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"1_Outlook_Inbox_Not_Updating_On_iPhone\"><\/span><b>1) Outlook Inbox Not Updating On iPhone<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p align=\"justify\">Many iOS users complain that their <strong>Outlook inbox not updating on iPhone<\/strong>. Here, in this section, we will discuss solutions only for iPhone devices.<\/p>\n<h4 style=\"font-size: 19px;\"><span class=\"ez-toc-section\" id=\"Update_Outlook_App_on_iPhone\"><\/span><b>Update Outlook App on iPhone<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p align=\"justify\">Sometimes, the issue <strong>Outlook 365 showing updating inbox<\/strong> occurs when the app is not updated on time.<\/p>\n<p align=\"justify\">To prevent the issue, launch App store &gt;&gt; select updates &gt;&gt; look for Outlook Application &gt;&gt; select <a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/how-to-update-outlook\/\"><strong>Update<\/strong><\/a>. Wait until the update finishes.<\/p>\n<h4 style=\"font-size: 19px;\"><span class=\"ez-toc-section\" id=\"Give_permission_on_iPhone\"><\/span><b>Give permission on iPhone<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p align=\"justify\"><a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-calendar-not-syncing\/\"><strong>Outlook will not sync<\/strong><\/a> or save your <a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/how-to-import-contacts-into-outlook\/\"><strong>contacts<\/strong><\/a> locally unless you have given it permission. The same goes for the <a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-calendar-appointments-not-showing\/\"><strong>calendar<\/strong><\/a>.<\/p>\n<p align=\"justify\">Hence, to continue the app to sync and save contacts locally, follow the steps below.<\/p>\n<p align=\"justify\">Open Settings app &gt;&gt; scroll down and choose outlook &gt;&gt; toggle the button next to the contacts.<\/p>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"2_Outlook_Inbox_Not_Updating_Android\"><\/span><b>2) Outlook Inbox Not Updating Android<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p align=\"justify\">The settings of android are different from iPhone. Hence to resolve the issue of <strong>Outlook inbox not updating android<\/strong> or other than this, go through the solutions explained below.<\/p>\n<h4 style=\"font-size: 19px;\"><span class=\"ez-toc-section\" id=\"Clear_Outlook_cache\"><\/span><b>Clear Outlook cache\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p align=\"justify\">A reason for <strong>Outlook not updating<\/strong> <strong>android<\/strong> may be the cache. It prevents apps from functioning normally, hence cleaning them might help.<\/p>\n<p align=\"justify\">Launch the settings app &gt;&gt; tap on Apps and notifications &gt;&gt; select Apps &gt;&gt; scroll down and select Outlook &gt;&gt; select storage &gt;&gt; tap Clear cache.<\/p>\n<h4 style=\"font-size: 19px;\"><span class=\"ez-toc-section\" id=\"Update_Outlook_App_on_android\"><\/span><b>Update Outlook App on android\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p align=\"justify\">You should update the Outlook app as and when comes an update. It enhances the performance and prevents any errors.<\/p>\n<p align=\"justify\">Launch the Google play store &gt;&gt; tap on My apps &amp; games &gt;&gt;select Outlook and update it.<\/p>\n<h4 style=\"font-size: 19px;\"><span class=\"ez-toc-section\" id=\"Give_permission_on_android\"><\/span><b>Give permission on android\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p align=\"justify\">To give permission on android-<\/p>\n<ul>\n<li>Open Settings app &gt;&gt; tap on Apps &amp; notifications &gt;&gt; permissions &gt;&gt; contacts &gt;&gt; outlook &gt;&gt; toggle the button.<\/li>\n<li>Go one step back &gt;&gt; select calendar &gt;&gt; toggle or turn on the switch next to outlook.<\/li>\n<\/ul>\n<h2 style=\"font-size: 25px;\"><span class=\"ez-toc-section\" id=\"How_To_Update_Outlook_Email_Inbox\"><\/span><b>How To Update Outlook Email Inbox?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p align=\"justify\">Don\u2019t you know <strong>how to update outlook email inbox<\/strong>? Here it is. If your outlook is updating automatically, you can update it manually.<\/p>\n<ul>\n<li>Launch Microsoft Outlook.<\/li>\n<li>Click on the option File.<\/li>\n<li>Now, click \u201cOffice Account.\u201d<\/li>\n<li>Select \u201cUpdate.\u201d<\/li>\n<li>Finally, click on \u201cupdate now.\u201d<\/li>\n<\/ul>\n<p align=\"justify\">If this doesn&#8217;t work out you can also contact <a href=\"https:\/\/www.emailtechnicalsupport.us\/microsoft-outlook-support\"><strong>Outlook Technical Support<\/strong><\/a> or connect with us for the same reason.<\/p>\n<h3 style=\"font-size: 20px;\"><span class=\"ez-toc-section\" id=\"Get_In_Touch_With_Experts_247\"><\/span><b>Get In Touch With Experts 24\/7<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p align=\"justify\">We hope that with the help of our guide, you should resolve the issue. Often, the issue of <strong>Outlook inbox not updating<\/strong> comes due to one or another reason. Thus, it is important to identify the origin or at least the most probable cause of its occurrence. It simplifies the process and brings you close to the desired solutions. Further, if you need any expert help or are unable to resolve the <strong>Outlook inbox not updating from exchange<\/strong> issue. Then get the benefit of our technical expert services. You can connect with us anytime from any part of the world.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Outlook is an email app that is one of the most popular applications among all users. From windows to android to iOS devices, it is compatible with all. But, often, users complain about Outlook inbox not updating which is quite serious. As most of the work is done via mail, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1752,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[100,1],"tags":[1044,1041,1040,1034,1043,1035,1037,1039,1042,1036,1038],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Is My Outlook Inbox Not Updating? [ANSWERED]<\/title>\n<meta name=\"description\" content=\"Outlook Inbox Not Updating? To fix it, clear the cache, delete OST files, increase the inbox refreshing rate to fix Outlook inbox not updating from exchange\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-inbox-not-updating\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Is My Outlook Inbox Not Updating? [ANSWERED]\" \/>\n<meta property=\"og:description\" content=\"Outlook Inbox Not Updating? 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