{"id":2956,"date":"2022-07-07T12:53:59","date_gmt":"2022-07-07T12:53:59","guid":{"rendered":"https:\/\/www.emailtechnicalsupport.us\/blog\/?p=2956"},"modified":"2022-07-13T12:34:28","modified_gmt":"2022-07-13T12:34:28","slug":"outlook-autocomplete-not-working","status":"publish","type":"post","link":"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-autocomplete-not-working\/","title":{"rendered":"How To Settle Outlook Autocomplete Not Working Issue?"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">When you <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/office\/create-and-send-email-in-outlook-19c32deb-08b6-4f90-a211-02bc5f77f360\">compose<\/a> an email in Outlook to a new recipient for the first time, you enter the subject, cc, to, bcc, and recipient address. But, again, composing the email to the same recipient, you can see the complete email address in the suggesting box when you are typing the email initials. This is due to the Outlook Autocomplete feature. It makes the composition of emails very easy, and you don\u2019t have to enter the email address and others again and again. But, sometimes, due to some technical glitches, the \u201cOutlook Autocomplete not working\u201d issue user experiences.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you have the same problem, then don\u2019t worry; we have your back. We will provide you with the best practices that you can perform to fix the issue. But, don\u2019t you want to know why this AutoComplete not working in Outlook. If Yes, then follow the next section.<\/span><\/p>\n<p>&nbsp;<\/p>\n<blockquote><p><b>Also Read: <\/b><a target=\"_blank\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-not-working\/\" rel=\"noopener\"><b>Why Outlook email not working<\/b><\/a><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-autocomplete-not-working\/#Why_is_Outlook_Autocomplete_Not_Working\" >Why is Outlook Autocomplete Not Working?<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-autocomplete-not-working\/#Steps_to_Perform_When_Outlook_Autocomplete_Not_Working\" >Steps to Perform When Outlook Autocomplete Not Working<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-autocomplete-not-working\/#Solution_1_Check_Autocomplete_is_Enable\" >Solution 1: Check Autocomplete is Enable<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-autocomplete-not-working\/#Solution_2_Clear_Autocomplete_List\" >Solution 2: Clear Autocomplete List<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-autocomplete-not-working\/#Solution_3_Turn_OFF_Add-ins_When_Outlook_AutoComplete_Not_Working\" >Solution 3: Turn OFF Add-ins When Outlook AutoComplete Not Working<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-autocomplete-not-working\/#Solution_4_Run_Outlook_in_Safe_Mode\" >Solution 4: Run Outlook in Safe Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-autocomplete-not-working\/#Solution_5_Rename_RoamCache_to_Reset_Autocomplete\" >Solution 5: Rename RoamCache to Reset Autocomplete<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-autocomplete-not-working\/#Solution_6_Create_a_New_Outlook_Profile\" >Solution 6: Create a New Outlook Profile<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-autocomplete-not-working\/#The_Bottom_Line\" >The Bottom Line<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h1 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Why_is_Outlook_Autocomplete_Not_Working\"><\/span><b>Why is Outlook Autocomplete Not Working?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">We talked with the experts about Outlook Autocomplete stopped working issue; they said this issue occurs:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When Autocomplete is not enabled in Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Due to <a target=\"_blank\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-pst-repair\/\" rel=\"noopener\"><strong>corrupted Outlook PST<\/strong><\/a> files.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cached folders can be the reason.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When the Outlook profile is damaged or corrupted.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">These are the signs that prevent Autocomplete from working. Now let\u2019s move to the solutions that would help you fix this issue.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Steps_to_Perform_When_Outlook_Autocomplete_Not_Working\"><\/span><b>Steps to Perform When Outlook Autocomplete Not Working<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">From the users&#8217; feedback, most users said that this issue mainly occurs in Outlook 2010 64-bit (Exchange 2010, Windows 10v. 1703). Ins some cases, the suggestion are not popping up while composing the emails. To fix this issue, you can perform the given solutions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Solution_1_Check_Autocomplete_is_Enable\"><\/span><b>Solution 1: Check Autocomplete is Enable<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Autocomplete is a feature in Outlook that should be enabled. If it is not enabled, then your Autocomplete not working correctly. Make sure that the autocomplete is enabled with the following steps: All you have to do is,<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Start the Outlook application and navigate to the <\/span><b>File<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, click on the <\/span><b>Options<\/b><span style=\"font-weight: 400;\"> tab and choose the <\/span><b>Mail<\/b><span style=\"font-weight: 400;\"> option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Later, scroll down for a while to reach Send Messages section.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the checkbox \u201c<\/span><b>Auto-Complete List suggests names when typing the To, cc, and BCC lines<\/b><span style=\"font-weight: 400;\">\u201d is not selected, mark the checkbox.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the <\/span><b>OK<\/b><span style=\"font-weight: 400;\"> button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Restart the application and check for Outlook Autocomplete not working issue by sending an email.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Solution_2_Clear_Autocomplete_List\"><\/span><b>Solution 2: Clear Autocomplete List<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Outlook autosaves the email entries up to 1000, and it will not save any new email address when it exceeds the limit, even if you are sending the email to the same recipient. So to fix the Autocomplete issue, you must clear the entires list and follow the <\/span><b>1- 4 steps from solution 1.<\/b><span style=\"font-weight: 400;\"> After reaching the page, click on <\/span><b>Empty Autocomplete List <\/b><span style=\"font-weight: 400;\">and then click <\/span><b>Yes<\/b><span style=\"font-weight: 400;\"> to confirm. Your list will now empty, and you must enter the emails again.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Note:<\/b><span style=\"font-weight: 400;\"> Clearing the list, delete all the email addresses from the past.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Solution_3_Turn_OFF_Add-ins_When_Outlook_AutoComplete_Not_Working\"><\/span><b>Solution 3: Turn OFF Add-ins When Outlook AutoComplete Not Working<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Some of the Add-ins create this issue. Mainly it triggers by the Outlook Change Notifier add-ins installed by iTunes. Disabling all Add-ins along with iTunes add-ins can fix the problem. You have to follow the steps:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Firstly, go to the <\/span><b>File<\/b><span style=\"font-weight: 400;\"> and pick the Options tab to reach the Outlook Options window.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, select <\/span><b>Add-ins<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the <\/span><b>Manage drop-down<\/b><span style=\"font-weight: 400;\"> menu, select <\/span><b>COM Add-ins<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the <\/span><b>Go<\/b><span style=\"font-weight: 400;\"> button to proceed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, <\/span><b>unmark the add-ins checkboxes<\/b><span style=\"font-weight: 400;\"> to disable them.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lastly, click on the OK button.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Solution_4_Run_Outlook_in_Safe_Mode\"><\/span><b>Solution 4: Run Outlook in Safe Mode<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If, after disabling the Add-ins, you can\u2019t fix the Outlook Autocomplete not working issue, then you should perform to <\/span><a target=\"_blank\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/open-outlook-in-safe-mode\/\" rel=\"noopener\"><b>open the Outlook in safe mode<\/b><\/a><span style=\"font-weight: 400;\">. It will open Outlook without any bugs or problems, which can prevent Outlook from performing. Here\u2019s how<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press the <\/span><b>Windows+R<\/b><span style=\"font-weight: 400;\"> keys to access the Run window.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, type <\/span><b>outlook.exe\/safe<\/b><span style=\"font-weight: 400;\"> in the Run box and press the <\/span><b>Enter<\/b><span style=\"font-weight: 400;\"> button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now your Outlook will launch without any add-ins.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Solution_5_Rename_RoamCache_to_Reset_Autocomplete\"><\/span><b>Solution 5: Rename RoamCache to Reset Autocomplete<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The <\/span><span style=\"font-weight: 400;\">RoamCache folder<\/span><span style=\"font-weight: 400;\"> stores the Autocomplete cache. You can reset the Autocomplete cache by renaming the RoamCache folder to fix the Outlook Autocomplete not working issue with the help of given following steps:<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Note:<\/b><span style=\"font-weight: 400;\"> You lose all email addresses saved in Autocomplete by renaming the RoamCache folder.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Start the Outlook application and choose the File option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then, click on <\/span><b>Info<\/b><span style=\"font-weight: 400;\"> and choose the <\/span><b>Account Settings<\/b><span style=\"font-weight: 400;\"> tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, the Account Settings windows will appear; if it shows Microsoft Exchange (under Type), use the Microsoft Exchange Server account section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exit the Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, we need to locate the Outlook folder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To find it, click on start and paste <\/span><b>%LOCALAPPDATA%\\Microsoft\\Outlook<\/b><span style=\"font-weight: 400;\"> in the search box.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then, choose the Outlook folder shown on the top.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, right-click on the <\/span><b>RoamCache folder<\/b><span style=\"font-weight: 400;\"> and choose <\/span><b>Rename<\/b><span style=\"font-weight: 400;\"> option. Change the folder name to <\/span><b>old_RoamCache<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After this, open the Outlook application again; it will create a new RoamCache folder.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Solution_6_Create_a_New_Outlook_Profile\"><\/span><b>Solution 6: Create a New Outlook Profile<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A profile is essential as it consists of the data files, accounts, and settings that define where your emails are stored. When the Outlook Autocomplete not working, it can be due to a corrupted profile. To fix it, create a new Outlook profile with the given steps:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the Outlook program and go to the File option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, choose <\/span><b>Account Settings<\/b><span style=\"font-weight: 400;\">, followed by the Manage Profiles tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, you have to pick the option of Show Profile and then click on Add.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Later, enter a name for the profile in the Profile Name box. Click OK.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, configure the new profile with your Outlook email account.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on <\/span><b>Finish<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<blockquote><p><b>Also Read, Why: <\/b><a target=\"_blank\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-stuck-on-loading-profile\/\" rel=\"noopener\"><b>Outlook stuck on loading profile<\/b><\/a><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"The_Bottom_Line\"><\/span><b>The Bottom Line<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The Autocomplete feature of Outlook makes our work easy in recalling the email address just by typing. When the Outlook Autocomplete not working, our work of entering the complete email address with to, cc, and bcc will increase. So, to overcome this situation, you can follow the above-stated solutions. These are the most straightforward approaches that you, even a new user, also perform. If somehow, you experience the same issue even after following the methods, then contact our <\/span><a target=\"_blank\" href=\"https:\/\/www.emailtechnicalsupport.us\/microsoft-outlook-support\" rel=\"noopener\"><b>Outlook Support<\/b><\/a><span style=\"font-weight: 400;\"> Experts to get an explicable process.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; When you compose an email in Outlook to a new recipient for the first time, you enter the subject, cc, to, bcc, and recipient address. But, again, composing the email to the same recipient, you can see the complete email address in the suggesting box when you are typing [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":2978,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[100],"tags":[1326,1324,1323,1325],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Outlook Autocomplete Not Working? - Here\u2019s How to Fix<\/title>\n<meta name=\"description\" content=\"Can\u2019t see the suggestion box while entering email composing email, or is your Outlook Autocomplete not working correctly? 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