{"id":812,"date":"2020-12-07T09:20:05","date_gmt":"2020-12-07T09:20:05","guid":{"rendered":"https:\/\/www.emailtechnicalsupport.us\/blog\/?p=812"},"modified":"2023-01-05T05:53:26","modified_gmt":"2023-01-05T05:53:26","slug":"outlook-error-0x800ccc0e","status":"publish","type":"post","link":"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/","title":{"rendered":"All the Fixes You Need to Know to Fix Outlook Error 0X800CCC0E"},"content":{"rendered":"<p>Microsoft Outlook offers great email functionalities and is highly secure. However, it still doesn\u2019t mean that it is devoid of problems. A common error resulting in a failed email exchange is <strong>Outlook error 0x800CCC0E<\/strong>. It occurs when there\u2019s a technical glitch with Outlook or Outlook Express. A conflict between SMTP servers is the main cause of it. To resolve it, inspect your internet connection and examine Outlook email account settings. If the problem doesn\u2019t resolves, use Outlook in safe mode. This article will give you possible fixes for this error.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/#Resolutions_for_Outlook_Error_0X800CCC0E\" >Resolutions for Outlook Error 0X800CCC0E<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/#Examine_Outlook_email_account_settings\" >Examine Outlook email account settings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/#Clear_the_stuck_messages_in_the_outbox\" >Clear the stuck messages in the outbox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/#Modify_the_port_number\" >Modify the port number<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/#Use_Outlook_in_safe_mode\" >Use Outlook in safe mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/#Turn_off_the_antivirus_program\" >Turn off the antivirus program<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/#Make_a_new_Outlook_profile\" >Make a new Outlook profile<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/#Repair_Outlook\" >Repair Outlook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/#Adjust_the_server_time-out_duration\" >Adjust the server time-out duration<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/#Frequently_Asked_Questions_FAQs\" >Frequently Asked Questions (FAQs)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0e\/#Make_Outlook_Send_and_Receive_Messages_Easily\" >Make Outlook Send and Receive Messages Easily<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Resolutions_for_Outlook_Error_0X800CCC0E\"><\/span><strong>Resolutions for Outlook Error 0X800CCC0E<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You can fix this error through various approaches. Use these handy resolutions and start emailing again.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Examine_Outlook_email_account_settings\"><\/span>Examine Outlook email account settings<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If you have checked your internet connection and found no issues, check the email account settings. Incorrect settings often lead to <strong>error code 0x800CCC0E<\/strong>.<\/p>\n<ol>\n<li>Launch Outlook and move to the \u2018<strong>File<\/strong>\u2019 tab.<\/li>\n<li>From the drop-down menu, hit the \u2018<strong>Account Settings<\/strong>\u2019 option.<\/li>\n<li>Tap the \u2018<strong>Email<\/strong>\u2019 tab.<\/li>\n<li>Launch the Account Settings box by double-tapping on your Outlook email account.<\/li>\n<li>Check that the IMAP or the incoming mail server settings are configured to imap.yourdomainname.com.<\/li>\n<li>Here, yourdomainname refers to your real domain name.<\/li>\n<li>Similarly, ensure that the SMTP or the outgoing mail server settings are configured to smtp.yourdomainname.com.<\/li>\n<li>Here, too, yourdomainname is your real domain name.<\/li>\n<li>Save the changes you have made by tapping \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>Exit MS Outlook.<\/li>\n<li>Now restart it and see if the error persists.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Clear_the_stuck_messages_in_the_outbox\"><\/span>Clear the stuck messages in the outbox<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Deleting stuck emails in the outbox can also help resolve the <strong>IMAP 0X8000CCC0E error<\/strong>. If you want to know more about the <a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-imap-settings\/\">Outlook IMAP Settings<\/a> you can read this post.<\/p>\n<ol>\n<li>Go to the \u2018<strong>Send\/Receive<\/strong>\u2019 tab in Outlook.<\/li>\n<li>Now, tap the \u2018<strong>Work Offline<\/strong>\u2019 option.<\/li>\n<li>Head to the outbox folder in the left pane.<\/li>\n<li>Right-tap the message that\u2019s stuck and remove it by selecting \u2018<strong>Delete<\/strong>.\u2019<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Modify_the_port_number\"><\/span>Modify the port number<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You can also modify the port number if <strong>Outlook cannot synchronize subscribed folders<\/strong>. Change the port number by going to the \u2018<strong>Account Settings<\/strong>\u2019 section.<\/p>\n<ol>\n<li>In Outlook, go to the \u2018<strong>Tools<\/strong>\u2019 menu.<\/li>\n<li>Now, select \u2018<strong>Account Settings<\/strong>\u2019 from the dropdown.<\/li>\n<li>In the \u2018<strong>Account Setting<\/strong>\u2019 box, tap the \u2018<strong>Email<\/strong>\u2019 tab.<\/li>\n<li>Next, select \u2018<strong>Email Account<\/strong>.\u2019<\/li>\n<li>in the window that opens, hit the \u2018<strong>More Settings\u2026<\/strong>\u2019 button.<\/li>\n<li>The \u2018<strong>Internet E-mail Settings<\/strong>\u2019 window will open.<\/li>\n<li>Here, head to the \u2018<strong>Advanced<\/strong>\u2019 tab.<\/li>\n<li>Modify Outlook server port number.<\/li>\n<li>Make it 587.<\/li>\n<li>After that, click \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>Now, you will not encounter <strong>Outlook error 0x800CCC0E cannot connect to the server<\/strong> problem.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Use_Outlook_in_safe_mode\"><\/span>Use Outlook in safe mode<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If checking Outlook email settings and the fixes below it don\u2019t work, and you need to access emails, use Outlook in safe mode. It is extremely easy to run the application in this mode.<\/p>\n<p>Just input \u2018outlook.exe \/safe\u2019 in your Windows search bar and hit Enter. Your Outlook will begin in safe mode, letting you access the emails.<\/p>\n<blockquote><p><span>Also Read:\u00a0<\/span><a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-error-0x800ccc0f\/\">Outlook error 0x800ccc0f<\/a><\/p><\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"Turn_off_the_antivirus_program\"><\/span>Turn off the antivirus program<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Sometimes, the antivirus program obstructs the relevant ports from accessing the email. If this is the case, you\u2019ll encounter <strong>Outlook error 0x800CCC0E<\/strong>.<\/p>\n<p>Examine the antivirus program settings and temporarily disable them. After that, log in to your email account and check if it works properly. If it does, enable the antivirus again. But add an exception for Outlook email in its settings.<\/p>\n<p>If you use third-party antivirus software with an email scanning functionality, temporarily disable it. This feature can disturb Outlook operations and result in this error code.<\/p>\n<p>You can also go ahead and set up firewall to enable Outlook.exe and Msimn.exe files to access the internet. However, this step is fraught with some security issues. So, do it at your own risk.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Make_a_new_Outlook_profile\"><\/span>Make a new Outlook profile<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Making a new Outlook profile can also fix sync errors in Outlook. Use these steps to make a new profile and this error code.<\/p>\n<ol>\n<li>In Outlook, select \u2018<strong>File<\/strong>.\u2019<\/li>\n<li>Head to \u2018<strong>Account Settings<\/strong>.\u2019<\/li>\n<li>After that, choose \u2018<strong>Manage Profiles<\/strong>.\u2019<\/li>\n<li>tap \u2018<strong>Show profiles<\/strong>\u2019 followed by \u2018<strong>Add<\/strong>.\u2019<\/li>\n<li>Give a name to your Outlook profile.<\/li>\n<li>Select \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>Use this profile.<\/li>\n<li>You won\u2019t face this error while using it.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Repair_Outlook\"><\/span>Repair Outlook<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If you cannot resolve this error by now, it may indicate <strong>corrupt PST files<\/strong>. Do a repair of the Outlook application to mend these files.<\/p>\n<ol>\n<li>Open the Run command.<\/li>\n<li>Do it by hitting Windows and R keys.<\/li>\n<li>Besides \u2018<strong>Open<\/strong>\u2019 type \u2018appwiz.cpl.\u2019<\/li>\n<li>Hit the \u2018<strong>OK<\/strong>\u2019 button.<\/li>\n<li>Find \u2018<strong>Microsoft 365<\/strong>\u2019 in the list of programs.<\/li>\n<li>Right-click it and select \u2018<strong>Change<\/strong>.\u2019<\/li>\n<li>You will find two options, \u2018<strong>Quick Repair<\/strong>\u2019 and \u2018<strong>Online Repair<\/strong>.\u2019<\/li>\n<li>Click on anyone. Then hit the \u2018<strong>Repair<\/strong>\u2019 button.<\/li>\n<li>Use the on-screen instructions to carry out the repair.<\/li>\n<li>After that, use Outlook and check for the error.<\/li>\n<\/ol>\n<blockquote><p><span>Also Read:\u00a0<\/span><a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-send-receive-error\/\">Outlook Send Receive Error<\/a><\/p><\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"Adjust_the_server_time-out_duration\"><\/span>Adjust the server time-out duration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Adjusting the server time-out setting by increasing it can eliminate this error code. It is a great fix for various other types of Outlook errors too.<\/p>\n<ol>\n<li>In Outlook, navigate to the \u2018<strong>File<\/strong>\u2019 menu.<\/li>\n<li>Now type \u2018<strong>Info<\/strong>.\u2019<\/li>\n<li>Move to \u2018<strong>Account Settings<\/strong>.\u2019<\/li>\n<li>Select your POP3 account.<\/li>\n<li>Now, tap \u2018<strong>Change<\/strong>.\u2019<\/li>\n<li>Choose \u2018<strong>More Settings<\/strong>.\u2019<\/li>\n<li>Now increase the timeout settings by navigating to the \u2018<strong>Advanced<\/strong>\u2019 tab.<\/li>\n<\/ol>\n<blockquote><p><strong>Also Read:<span>\u00a0<\/span><a href=\"https:\/\/www.emailtechnicalsupport.us\/blog\/outlook-cannot-connect-to-server-error\/\">6 tips to resolve Outlook cannot connect to server error<\/a><\/strong><\/p><\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions_FAQs\"><\/span>Frequently Asked Questions (FAQs)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>1. What does <strong>Outlook error 0x800CCC0E <\/strong>mean?<\/p>\n<p>This is one of those errors that indicate corrupt data in your mailbox database. Users frequently encounter this error after adding new folders to their Outlook accounts. Those who\u2019ve recently changed their password also change it. When Outlook cannot recognize your account when sending emails or making changes, it causes a 0x800CCC0E error message.<\/p>\n<p>Besides that, other factors for which the troubleshooting is given above are also chief causes of this error. Fortunately, it has various fixes, as described in this post.<\/p>\n<p>2. Why is MS Outlook not sending and receiving emails?<\/p>\n<p>There can be various reasons why you cannot send or receive messages and Outlook. To start off, check whether you have a good internet connection. Find whether your emails have attachments larger than 5MB. Outlook won\u2019t send such large files. You may also face problems if you\u2019ve recently changed your password. Ensure that you\u2019ve also updated the new password in Outlook. If these measures don\u2019t work, repair Outlook through the process described above. Additionally, run Outlook in safe mode if you need to access emails urgently.<\/p>\n<p>3. How to check my SMTP server settings in Outlook?<\/p>\n<p>You can easily check your email server\u2019s SMTP and IMAP information both Outlook for PC and Outlook for Mac.<\/p>\n<ul>\n<li>Outlook for PC<\/li>\n<\/ul>\n<p>a. Tap \u2018<strong>File<\/strong>\u2019 in Outlook.<\/p>\n<p>b. Go to \u2018<strong>Account Settings<\/strong>.\u2019<\/p>\n<p>c. Select \u2018<strong>Account Settings<\/strong>\u2019 again.<\/p>\n<p>d. Go to the \u2018<strong>Email<\/strong>\u2019 tab.<\/p>\n<p>e. Double-tap on your account.<\/p>\n<p>d. Find the SMTP information below \u2018<strong>Server Information<\/strong>.\u2019<\/p>\n<p>e. Tap \u2018<strong>More Settings\u2026<\/strong>\u2019 followed by \u2018<strong>Advanced<\/strong>\u2019 to find the ports for the server.<\/p>\n<ul>\n<li>Outlook for Mac<\/li>\n<\/ul>\n<p>a. Tap Outlook on the toolbar.<\/p>\n<p>b. Choose \u2018<strong>Preferences<\/strong>.\u2019<\/p>\n<p>c. Click \u2018<strong>Accounts<\/strong>.\u2019<\/p>\n<p>d. Tap your account on the left sidebar.<\/p>\n<p>e. You will find the fields for incoming and outgoing servers.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Make_Outlook_Send_and_Receive_Messages_Easily\"><\/span>Make Outlook Send and Receive Messages Easily<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Now you won\u2019t lose your time when <strong>Outlook error 0x800CCC0E <\/strong>shows up. Just use these fixes and make Outlook functional again. Usually, a problem in <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/change-or-update-email-account-settings-in-outlook-for-windows-560a9065-3c3a-4ec5-a24f-cdb9a8d622a2\" target=\"_blank\" rel=\"noopener\">Outlook settings<\/a>, firewall, and internet connection cause this issue. Contact an email technical expert if you require more assistance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Outlook offers great email functionalities and is highly secure. However, it still doesn\u2019t mean that it is devoid of problems. A common error resulting in a failed email exchange is Outlook error 0x800CCC0E. It occurs when there\u2019s a technical glitch with Outlook or Outlook Express. A conflict between SMTP [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":816,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[100],"tags":[364,362,712,711,363,708,709,361,710,625],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Resolve Outlook Error 0X800CCC0E on Windows?<\/title>\n<meta name=\"description\" content=\"The Outlook error 0x800CCC0E occurs due to a clash between SMTP servers. Fix it by examining Outlook email account settings. 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