Outlook notifications not working

Microsoft Outlook is quite a prevalent email client that people use for business and personal use. It makes the task of getting essential information, exchanging letters with your partners and banks highly seamless. But MS Outlook users also face certain problems when their notifications stop working. It can lead to people missing their deadlines, which can certainly be very problematic. Sometimes Outlook doesn’t send notifications on Windows 10. Other times, people find Outlook notifications not working on their Android and iPhone devices. Whenever you feel such an issue, don’t think that there’s no resolution for it. In this guide, you will find step-by-step fixes to resolve this problem.

Outlook notifications not working

Why Are My Outlook Notifications Not Popping Up?

There are various reasons why you may find your Outlook 2016 notifications not working Windows 10, Android, and Mac devices. Some probable causes are mentioned below:

  • Outlook email notifications are disabled in the settings of Windows.
  • Outlook is not added to the list of notifications centers.
  • You have set a rule to add emails to the folder automatically.
  • Or you have enabled the Quiet Hours function.
  • You have not checked the option of ‘Display an alert on my desktop’ on your Mac device. That’s why you are facing Outlook notifications not working mac.

Basic Tips to Enable Outlook Desktop Notifications

You can troubleshoot Windows 10 Outlook notifications not working by following the various methods given below. Check them one at a time to find the suitable one.

Restart your PC

If you are abruptly facing the issue, don’t panic. Just restart your system. If the problem is because of a network issue, then restarting your PC will most likely fix it.

Turn on notifications in the Outlook app.

The Outlook app has its own notification settings. Follow these steps below for enabling message alerts in the app for Windows 10.

  • First of all, go to the Outlook app.
  • Then tap on ‘File’ and then on ‘Options.’
  • After that, you will see a pop-up window opening. T
  • Next, tap on ‘Mail.’ You’ll see a ‘Message arrival ‘section.
  • Ensure that the options of ‘Play a sound’ and ‘Display a sound’ are turned on.
  • Tap ‘OK.’

Enable reminders in Outlook

However, if you find that your Outlook calendar notifications not working, then you need to ensure that you have enabled the calendar reminders. Follow the points such as-

  • Navigate to ‘Tools’, then ‘Options’, then ‘Other’, followed by ‘Advanced Options’ and ‘Reminder Option.’
  • Now, check if you’ve selected the ‘Display the Reminder’ option.
  • In your Outlook 2010/2013/ 2016/2019, navigate to ‘File’, the ‘Options’, and then ‘Advanced.’
  • In the ‘Reminder’ section, also enable the option of ‘Shoe Reminders.’

How to Fix Outlook Notifications Not Working on Your Android, iPhone, and Mac Devices?

Don’t worry if you find your Outlook 365 notifications not working on Android, iPhone, and Mac devices. You can go through these steps below and also fix this problem.

1. Android 

Follow this troubleshooting technique to resolve the issue of Outlook notifications not working Android. Although one of the solutions will certainly work.

  • Go to the Outlook for Mail app and then tap on ‘Menu.’
  • Then tap on the name of your Office 365 business email account or Outlook.com that you have a problem with.
  • Next, tap on ‘Reset Account.’
  • After resetting, open your Mail app again and sign in.

a) Manage notification settings

Another great technique for troubleshooting Outlook notifications not working on Android is to configure the settings for notifications. Follow the steps mentioned below.

  • On your Android device, open the MS Outlook app.
  • Click on the icon of ‘Profile.’
  • Now tap ‘Settings.’
  • Go down and under ‘Email’ click on ‘Notifications.’
  • Choose ‘All Email.’ Now you’ll not be able to miss any notification.

b) Delete the cache and data of the app

Clearing data or cache will never delete your personal information. But you will get logged out of the app.

  • Navigate to ‘Settings’ and then ‘Apps’ and then to ‘Outlook.’
  • Click on ‘Storage’ and then on ‘Clear cache.’
  • Restart your Android phone.

2. iPhone

If you are encountering the Outlook notifications not working on iPhone issue, then the methods listed below are for you. The first method is to inspect Outlook notifications on your iPhone.

  • On your iPhone, go to ‘Settings.’
  • Click on ‘Outlook.’
  • Click on ‘Notifications.’
  • Now, turn on the toggle next to ‘Allow Notifications.’
  • If it’s already on, disable it. Now, enable it again.

a) Leave the background app-enabled

This is another technique you can implement to get email notifications when your app is running in the background. For enabling it, then go through these steps such as-

  • Firstly, navigate to ‘Settings’ and then to ‘Outlook.’
  • Then turn on the toggle next to the Background app refresh.
  • If it’s already on, then disable it. Now, enable it again.

3. Mac 

You can do much to resolve the Outlook notifications not working Office 365 on your Mac device. The first method is to turn on the ‘Display an alert on my desktop’ settings.

  • After opening the Outlook app on your Mac, then tap ‘Outlook’ on the top and choose ‘Preferences.’
  • Next, navigate to the ‘Notifications & Sounds’ settings.
  • And also check the box that says ‘Display an alert on my desktop.’

a) Verify sound settings

Although f your Outlook shows the notifications without the sound, then go to the ‘Sound’ settings. Also, ensure that all the checkboxes present in the ‘Notifications and Sounds’ window are checked.

b) Check system preferences

However, you can also tweak Outlook notifications in your Mac. Go to ‘System Preferences.’ From there, navigate to ‘Notifications’ and then ‘Microsoft Outlook.’ Ensure the panel looks as follows:

  • Enable ‘Allow Notifications from Microsoft Outlook.’
  • Then choose either ‘Alerts’ or ‘Banners’ as the alert style of Outlook.
  • Next, tick’ Play sound for notifications.’ Restart your Mac.

If you cannot resolve this problem on your own, then you can seek help from Outlook Technical Support.

Read Also- How to fix Outlook disconnected issue?

Final Words

Irrespective of your device, you can now effectively troubleshoot the Outlook notifications not working problem. Android users can manage notification settings or clear the cache or data of the app. If you use iPhone, then keep the background app-enabled. Mac users should check their sound settings to verify whether they are getting notifications or not. Contact the customer support team for any additional help.